fa999 Privacy Policy
This document clearly explains how fa999 collects your personal information, what it is used for, and how it is kept secure.
This privacy policy applies to all users of fa999. By using the fa999-bet.cam website, you are considered to have accepted the terms described in this policy. We take the privacy of your personal information very seriously and are committed to keeping it secure.
This policy is connected to fa999's Terms and Conditions and should be read alongside it. Together, both documents define the relationship between you and fa999.
Scope and Purpose of Data Collection
fa999 only collects information that is necessary for managing your account, providing services, and ensuring security. No unnecessary or irrelevant information is collected.
1.1 Registration and Identity Verification Information
The following information is collected from you when creating an account:
- Full name
- Date of birth (for age verification — to confirm 21+ age)
- Mobile number
- Email address (if applicable)
- Password (stored in encrypted form)
1.2 Transaction and Financial Information
During deposits and withdrawals, your bKash, Nagad, or Rocket account number details are verified. However, full mobile banking credentials are never stored on fa999's servers.
1.3 Usage Information
Information about how you use the platform — such as which games were played, how long a session lasted, and which pages were visited — is automatically recorded. This information is used to improve service quality and provide a personalised experience.
1.4 Technical Information
- IP address
- Browser type and version
- Device operating system
- Cookie and session data
- Referral source (where you came from before visiting the site)
Policy on Data Use
fa999 uses collected information only for the following purposes:
- Account creation, verification, and management
- Processing deposits and withdrawals
- Preventing fraud and unauthorised access
- Providing customer support
- Monitoring and improving platform performance
- Meeting applicable legal obligations
- Personalised offers and communications (based on your consent)
Your personal information is not sold or rented to third parties. However, partner organisations necessary for operating the service (such as payment processors) may use limited information to carry out their functions, and they are required to maintain the same privacy standards.
Cookies and Tracking Technologies
The fa999 website uses cookies. Cookies are small text files stored in your browser that help keep your experience smooth and functional.
3.1 Types of Cookies
- Essential cookies: Required for login sessions and security; the site cannot function properly without them.
- Functional cookies: Remember your preferences and settings.
- Analytics cookies: Collect statistics on site usage (without identifying you personally).
You can disable cookies at any time from your browser settings, but this may limit some functionality of the site.
Data Security Measures
fa999 uses industry-standard technology to protect your information. All data transmissions are secured through SSL encryption, which prevents third parties from accessing your information.
- 256-bit SSL/TLS encryption active at all times
- Passwords are stored as hashes — no one can ever view them directly
- Automatic security monitoring to detect suspicious activity on accounts
- Data access restricted to a limited number of staff — on a need-to-know basis
- Regular security audits and updates
No online service can guarantee 100% security. However, fa999 maintains the highest possible level of protection and acts quickly in response to any security threat.
Data Retention Period
Your information is retained for as long as your account remains active. Even after account closure, certain information may be kept for up to five years for legal obligations, dispute resolution, or fraud prevention purposes. After this period, data is securely deleted or anonymised.
Sharing Information with Third Parties
fa999 never transfers your information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Service partners: Organisations handling payment processing, technical support, and security verification — who are contractually bound to maintain the same privacy standards.
- Legal authorities: When required due to a court order or government directive.
- Fraud prevention: When needed to assist in the investigation of serious offences.
Your Rights and Controls
As a fa999 user, you have the following rights over your own information:
7.1 Right to Access Information
You may request fa999 at any time to tell you what information is stored about you.
7.2 Right to Correct Information
If any information in your profile is incorrect, you may request a correction.
7.3 Right to Delete Information
After closing your account, you may request that your information be deleted. However, certain information may be required to be retained for a specified period for legal reasons.
7.4 Withdrawing Marketing Communications
If you do not wish to receive promotional messages, you may opt out at any time through the support team. However, important messages related to your account will continue to be sent.
As part of following the Responsible Gaming Policy, you also have the option to set betting limits on your account or temporarily suspend it.
Protection of Minors
fa999 strictly prohibits providing services to anyone under the age of 21. Age is verified at registration and additional proof of identity may be requested in suspicious cases. No information from minors is knowingly collected or stored. If such an account is identified, it is immediately closed and the associated information is deleted.
International Data Transfers
fa999's servers and technology services may in some cases be hosted outside Bangladesh. In such cases, your information may be transferred internationally. However, regardless of where the data is held, the protection standards described in this policy will always apply.
Policy Changes and Updates
fa999 reserves the right to update this privacy policy as needed. If any significant changes are made, you will be notified in advance by email or through the platform. Continuing to use the platform after changes are made will be considered acceptance of the new policy. If you have general questions about our service, read the FAQ — you will find answers to common queries there.
Contact and Complaints
If you have any questions, comments, or requests regarding your information or this privacy policy, please contact our support team. We provide support in Bengali and English 24 hours a day, 7 days a week.