fa999 Terms and Conditions

These terms and conditions form a legal agreement between the fa999 platform and its users. The authority operating the fa999 website (https://fa999-bet.cam) sets these conditions and reserves the right to amend them as needed.

This platform operates online casino games, slots, live casino and sports betting services. All services are provided via the internet, and users are responsible for ensuring their use of the site complies with the laws of their own country.

These terms may be interpreted in both Bengali and English. In the event of any conflict in interpretation, the English version will take precedence. fa999 reserves the right to change, add to or remove any part of these terms at any time.

For more details about our platform, company background and our goals, you can read our About Us page.

Before playing on fa999, every user must create an active account. Providing accurate and up-to-date information during registration is mandatory. Registering with incorrect or false information may result in account suspension and forfeiture of any accumulated balance.

2.1 Information Required for Registration

• Full legal name (as per national ID card or passport)
• A valid email address to be used exclusively for this account
• An active mobile number (for OTP verification)
• Correct date of birth (for age verification)

2.2 Single Account Policy

Each person may create only one account. If a person holds multiple accounts, they will be merged or closed and all bonuses will be cancelled. Multiple members of the same household may use fa999 from the same device or network, but each account must be registered in a different person's name.

2.3 Password and Security

It is the user's own responsibility to keep their account password confidential. Do not share your password with anyone. If the security of your account is compromised, notify the fa999 support team immediately. fa999 will not be liable for any loss resulting from unauthorised access by a third party.

To create an account on fa999 and take part in any form of gaming or betting, users must be at least 21 years of age. No person under the age of 21 may use this platform.

fa999 reserves the right to verify the date of birth provided at registration. If false age information is given, the account will be permanently closed and all balances will be forfeited.

3.1 Geographic Restrictions

It is entirely the user's own responsibility to confirm that online gambling or betting is lawful in the country or region where they reside. fa999 does not assist in breaching the local laws of any country and accepts no responsibility for any such breach.

The minimum deposit amount on fa999 is ৳100 and the minimum withdrawal amount is ৳800. bKash, Nagad and Rocket mobile financial services can be used to deposit and withdraw funds.

4.1 Deposit Process

Deposits are generally credited to the account instantly. If there is a delay for any reason, please contact the support team. The deposit must be sent from a mobile account registered in the user's own name — transactions from third-party accounts are not accepted.

4.2 Withdrawal Process

Withdrawal requests are generally processed within 15 minutes to 2 hours. The withdrawal amount will be sent only to the user's bKash, Nagad or Rocket account registered in their own name. Withdrawals may be held if identity verification has not been completed or if the wagering requirements for a bonus have not been met.

4.3 Account Name Matching Requirement

For both deposits and withdrawals, the name on the mobile account used must match the name registered on the fa999 account. If the names do not match, the transaction may be cancelled and an investigation may be initiated.

fa999 offers a welcome bonus for new members: a 100% bonus on the first deposit, up to a maximum of ৳20,000. The wagering requirement on the bonus amount is 15 times the bonus, meaning winnings from the bonus can be withdrawn after the bonus money has been wagered 15 times.

For example: if someone deposits ৳1,000 they will receive a ৳1,000 bonus, bringing the total balance to ৳2,000. In this case the wagering requirement will be ৳1,000 × 15 = ৳15,000.

5.1 Bonus Usage Conditions

• Bonuses may only be used on designated games — certain games may be excluded.
• Bonus funds cannot be withdrawn directly — the wagering requirement must first be met.
• Multiple bonuses cannot be active at the same time unless specifically stated otherwise.
• Bonuses have a set time limit — if not used within that period, the bonus will expire.
• If bonus abuse is proven, the bonus may be cancelled and the account may be suspended.

5.2 VIP Cashback Program

Regular players can join fa999's VIP program. There are four tiers: Bronze, Silver, Gold and Platinum. Weekly cashback is available at each tier: up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold and 1.0% at Platinum.

Cashback is calculated based on the week's net losses. For example: if a Gold tier member has a net loss of ৳20,000 in one week, they will receive ৳20,000 × 0.8% = ৳160 in cashback.

Details on how to move up to a higher tier can be found through fa999 support. Cashback amounts will be added directly to the account balance.

fa999 offers various types of games and betting options including slots, live casino, cricket and football. Each game has its own rules. If a technical error affects the outcome of a game, fa999 may void that round.

6.1 Betting Conditions

• The maximum and minimum limits for each bet vary by game and will be displayed on screen.
• Once confirmed, a bet cannot be changed or cancelled.
• In the case of a game session disrupted by a software or network issue, fa999's decision is final.
• If the internet connection is lost, the game result will be determined according to what is recorded on the server.

6.2 Sports Betting

For betting on sports events, bets must be placed before the event starts or within the set time. If a match is postponed or cancelled, those bets will be settled according to the applicable rules. fa999 reserves the right to void any bet where odds have been displayed incorrectly.

The following activities are strictly prohibited on the fa999 platform and, if detected, will result in permanent account closure:

• Any form of fraud or deceptive activity
• Playing games using bots, scripts or automated software
• Attempting to gain unauthorised access to another person's account
• Using the platform for money laundering or illegal financial transactions
• Creating multiple accounts for the purpose of obtaining bonuses
• Exploiting system vulnerabilities or errors to gain an unfair advantage
• Threatening, harassing or attempting to harm other users

fa999 may temporarily suspend or permanently close any account without notice in the following circumstances:

• Breach of any clause of these terms and conditions
• Failure to complete identity verification or providing false information
• Suspicious or unusual transaction patterns
• Instructions from law enforcement authorities
• Involvement in prohibited activities (as per Section 7)

Users may also request account closure at any time. Any valid withdrawable balance will be returned before the account is closed; however, if a breach of terms is proven, the balance may be forfeited.

fa999 is committed to protecting users' personal data. All data is kept secure using SSL encryption and modern security technology. Users' personal data is not sold to any third party.

For details on how data is collected, stored and used, please read our Privacy Policy. The Privacy Policy applies together with these terms and conditions.

fa999 believes that gaming is a form of entertainment — not a source of income. We encourage all users to play within their financial means. Keep in mind that both winning and losing are possible in gaming.

To protect yourself from gaming-related problems, our platform offers deposit limit settings, gaming breaks and a self-exclusion option. For more details and support on this, see our Responsible Gaming Guide.

If you notice any signs of gaming addiction, contact support immediately. This platform is strictly prohibited for anyone under the age of 21.

If you have a complaint regarding a transaction, game result or service, please first contact the fa999 support team. Support is available 24 hours a day via live chat or email.

11.1 How to Submit a Complaint

• When submitting a complaint, provide your account ID, date, time and a description of the issue.
• Where applicable, attach screenshots or supporting evidence.
• The support team will review the complaint and provide a resolution as quickly as possible.

11.2 Final Decision

In all disputes, the decision of the fa999 authority will be considered final. However, we always strive to resolve every complaint in a fair and transparent manner. For answers to common questions, you can check our FAQ section.

fa999 may change these terms and conditions at any time. For significant changes, an effort will be made to notify users via email or site notification. However, continued use of the site after any change will be taken as acceptance of the new terms.

Users are advised to visit this page regularly and stay updated on the latest terms and conditions.